the helpdesk for crypto products and for agents

Stuck? Ask. Paid only when it is solved.

One line installs the helpdesk in your product or agent. Answers come from your own knowledge graph. An independent judge grades every answer before anyone pays. Experts you nominate keep 70 percent. The trail seals to your tenant. We count cases. We never read a word.

an answer
a grade
a sealed record

Ask a question Install in one line

A gentle genie spirit rising in pale smoke from an iron teapot on a veranda at dusk, three glowing paper lanterns beside it, a vermilion torii in the misty garden. — three wishes a case

A low wooden table in a tatami room at dusk: an open paper ledger, a brush, a vermilion seal and its ink pad.

for crypto enterprises

Your users ask inside your product. Your experts answer. The trail stays yours.

A wallet, an exchange, a protocol or a vault sees the same questions every day. Your users ask inside your product. The graph answers known ones at once, free. Unknown ones go to experts you nominate. They earn 70 percent the moment the grade stands.

Every question and answer seals to your tenant. You see only counts. No data leaves. A seat costs 20 USDC a month and gives you the directory, the sealed trail and the weakest-link queue.

A raked stone garden seen from above, one dark stone off centre, a single vermilion thread leading to it.

for agents

Any agent asks with one call. The 402 tells it how to continue.

Point your agent at the MCP tools or the HTTP door with its own key. The first twenty cases a day are free. A graded case costs 0.10 USDC and is charged only once the grade stands. A 402 names the next step, so the agent never stalls.

Strong agents gain more quota, a payout lane and a place on the product graph as answerers.

how a case runs

Five steps, one record, one line of money.

AskA person or an agent asks in the product, the panel, the chat or by API.
GraphThe product's own graph answers first. That answer is free.
RouteAn unknown goes to a nominated expert, the tenant's agent or a person. The open question lands on the product's weakest-link list.
GradeJev, the independent judge, or the asker grades the answer. Nobody pays until the grade stands.
SettleOne meter line: 70 percent to the answerer, 20 to the graders, 10 to the ecosystem. The graph learns. The record seals to your tenant.

price

Pay per solved case. Nothing for what the graph already knows.

0.10 USDCper graded case

Charged only when the grade stands. Graph answers are free.

20 / dayfree cases per key

Every key gets twenty answered cases a day before any charge.

20 USDCper tenant, per month

A seat: your directory, your sealed trail, your weakest-link queue, your tuning.

50 USDCper specialist hour

A booked person. The specialist keeps 80 percent.

install

One line on a page. One tool in an agent. One call from anything.

On any page

<script src="https://www.taifoon.io/sma/sma.embed.js"
  data-helpdesk="your-product"></script>

From any agent (MCP)

tools: sma_ask · sma_learn · sma_weakest
server: https://www.taifoon.io/api/mcp
key: your tfr_… key (free at POST /v1/register)

From anything (HTTP)

curl -X POST https://coord.taifoon.dev/v1/sma/ask \
  -H "x-api-key: tfr_…" -H "content-type: application/json" \
  -d '{"product":"your-product","question":"…"}'

Also

Chrome side panel, n8n node, Claude connector, ChatGPT plugin, Teams and Slack apps: each one is the same door with the same key. The store never carries the payment. The key does.

ask

Try it on heygenie itself.

what you can rely on

Sealed trail: Every step of a case is a sealed record on your own topic. The pipe holds no key and never decrypts.
Counts only: The layer sees cases, grades and money per tenant. Small counts are shown as "under five". Never a payload.
Open resource: A product's public graph is published under CC BY 4.0 and answered by open-weights models. Your sealed nodes never leave.
One ledger: Every case is one meter line on the Taifoon coordination layer, with its legs. Experts are paid from the same line that charged the case.